Refund policy

 

Tambolo No Refund Policy

At Tambolo, we are committed to providing high-quality products and exceptional service. Before placing your order, please review the following no refund policy:

1. No Refunds or Exchanges
   All sales are final. Once a purchase is made, we do not offer refunds or exchanges, unless the product is defective or incorrect as per our guidelines below.

2. Defective or Incorrect Items
   In the unlikely event that you receive a defective or incorrect item, please notify us within 2-5 days of receipt. We will offer a replacement or store credit after verifying the issue. The item must be unused, with all original tags and packaging intact.

3. Return Shipping
   Customers are responsible for return shipping costs for defective or incorrect items. Tambolo will cover the cost of shipping the replacement product back to you.

4. Lost or Damaged Items in Transit
   Tambolo is not responsible for items lost or damaged during shipping. We recommend selecting insured shipping options when placing your order.

5. Cancellation Policy
   Orders cannot be canceled once they are processed and shipped. Please ensure all information is accurate before completing your purchase.

6. Contact Us
   If you have any questions or concerns regarding our no refund policy, please reach out to us at info@tambolo.world.

By purchasing from Tambolo, you agree to this no refund policy. We appreciate your understanding and continued support.